© 2035 Social Elle A
PLEASE CAREFULLY READ THE FOLLOWING BEFORE SHOPPING
By placing an order with us, you agree to these policies.
Shipping
We strive to ship orders Wednesday through Friday. However, as a small business, there may be times when we need additional time to process your order. Please allow 4-5 business days for order processing.
Returns & Exchanges
All sales are final. We do not accept returns or exchanges. Please carefully review the product description for accurate measurements and details before making your purchase. If you receive a damaged or defective item, please contact us within 24 hours of delivery so we can resolve the issue. Please note, we will ask for photos if you claim you received a damaged or defective item.
Order Cancellations
We understand that plans can change, and you may need to cancel your order. However, if the order has already been shipped, we cannot cancel your order. Additionally, we reserve the right to decline future orders from customers who frequently cancel their orders.
Charges & Disputes
We reserve the right to take legal action against customers who file fraudulent chargebacks or disputes. If you encounter any issues with your order, please contact us directly so we can address and resolve the matter. We are committed to working with our customers to resolve any order concerns or dissatisfaction.
Privacy Policy
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in these activities, or otherwise when you contact us. Such as - names, phone numbers, email addresses, mailing addresses, contact preferences, billing addresses, debit/credit card numbers (when shopping LA Homegirl, service charges for Social Elle A are not handled on the website.) We don't process sensitive information.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information is at your own risk. You should only access within a secure environment.
FAQ
What if I entered the wrong mailing address?
You have 24 hours to contact us with your correct address. If we happen to ship your order before you change it, you will have to contact USPS.
We are not responsible for lost or stolen packages.
When will my order ship out?
We strive to ship orders Wednesday through Friday. However, as a small business, there may be times when we need additional time to process your order. Please allow 4-5 business days for order processing.
Do you ship Internationally?
We do not. We only ship to the United States.
Do you sell wholesale?
Only to retail stores. Email us to inquiry wholesale opportunities.
Do you host pop-ups?
Not at the moment. Follow us on Instagram for updates on possible events.
Didn't answer your question?
Contact us directly!
We have outlined the following policies for your reference.
Please take a moment to review them thoroughly and follow them when making a purchase from our website. These policies are in place to ensure the protection of both you, our valued customer, and us, the business.
Social Elle A is a platform designed to showcase a portfolio of our work, highlighting the services we’ve provided to clients. Its primary purpose is to inspire potential future clients to book with us. Please note, we do not collect payments or deposits for services through this site — it’s simply for displaying our work and listing available services.
However, if you're visiting our LA Homegirl shop section, where we offer limited physical designs, payments are accepted for those purchases.
If you have any questions or concerns, feel free to reach out to us.
Kindly be aware that these policies may be updated at any time.
Social Elle A x LA Homegirl
POLICY